A Funeral Is Not a Day in Your Lifetime, It Is Your Lifetime in a Day.

Things to Consider Following a Bereavement

Inform Organisations

In the event of a death, numerous people and organisations need to be informed, covering:

Car Insurance

  • if the policy is in the name of your loved one, any additional drivers named on the policy will no longer be insured.

Social Services and District Nurses

  • If there is any equipment belonging to them, please return it.

Hospital and/or Family Doctor

  • Cancel any outstanding appointments.

Employer or Professional Association

Inland Revenue 

Social Security

  • Provided by the registrar, Form 344/BD8 needs to be completed to cancel any direct payments into a bank account.

Local Council

  • Cancel any housing/rate benefits and council tax.

Cancelling Utilities

  • Gas
  • Electric
  • Water
  • Telephone
  • Cable

Please feel free to CONTACT US about any aspect of the funeral arranging process

Arrange Redirection of Mail at Post Office

Credit Card Companies

Banks and Building Societies

  • Accounts must be closed, and any joint accounts must be amended appropriately

Investments and Insurance Policies

  • Premium bonds are not transferable, which is why the Post Office issues a form that must be sent to the Bonds and Stocks office – for further advice, please consult a financial adviser or accountant.

Cancelling All Store Loyalty, Charge, and Credit Cards


Return Items

In order to gain a refund and avoid confusion, it is wise to return certain items to the appropriate places following a bereavement, including:


  • Please return to Passport Office, UK Passport Agency, 5th Floor, India Building, Water Street, Liverpool, L2 0RD.

Driving Licence

  • Please return to DVLA, Swansea, SA99 1AB.

Car Insurance – Change Policy Holder’s Name or Get a Refund

Television Licence
Season Tickets and Club Membership Cards
Library Books and Care
National Insurance Papers

Cancel Deliveries

You may need to cancel deliveries to the deceased’s home, including:



Lottery Tickets


Meals on Wheels

Home Help






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